Terms and Conditions Connect
Connect Kids
What is included in the Connect subscription:
Optical benefits on glasses:
- Free, unlimited appointments are available where an appointment is clinically necessary, including:
- Free Eye Exam and Scan (either OCT or Optomap scan – depending on what technology is available in your local practice)
- Free emergency appointments
- 20% off sunglasses. This excludes anything from our Complete Range. Not limited to Zeiss lenses.
- 10% off eye drops and cleaning products. Supplements are not included.
- Free spare pair from basic range
Optical benefits on contact lenses:
- Free contact lens appointments are available where an appointment is clinically necessary.
- 33% off Contact lenses included in the Bayfields product range.
- 33% off Contact lens solutions included in the Bayfields product range.
- Free delivery of contact lenses up to 12 times a year
- Free replacements for broken lenses: Up to 2 free daily or monthly reusable lenses to replace lost or damaged lenses. Rigid/Gas Permeable Lenses are excluded.
- 10 Pairs of free Daily Disposable lenses each year: Only applicable where daily disposable contact lenses are available in a suitable prescription for you.
Other terms and conditions also apply:
- Connect Kids is available to Brooks & Wardman clients aged under 18.
- You must be a registered client at Brooks & Wardman practices to be eligible for the Connect plan.
- 12-month minimum term. If the plan is cancelled within 12 months, the client's parent or guardian will be liable for making payment equivalent to the 12-month minimum or the equivalent value of any benefits used, whichever is less.
- The equivalent value of Health and Wellbeing benefit taken in any 12-month period must not exceed the value of plan payments. In the event of cancellation, Brooks & Wardman Opticians reserve the right to recover any shortfall.
- The plan is available to those who set up monthly direct debit payments (one yearly payment will not be accepted).
- Contact Lenses cannot be supplied where an appointment is overdue. Payments may still be collected.
- Connect Kids clients will be eligible for the entitlements detailed on their plan as soon as they’ve made their first payment.
- No refunds are available for eyecare, and services that have already been provided.
- All Connect Kids benefits are redeemable only by the registered person who is signed up to the plan.
- Connect Kids members wishing to access Myopia Management spectacle benefits will require the appropriate additional or alternative plan.
- Membership is valid until any cancellation of your direct debit payments or failure to collect payment.
- Connect Kids benefits can be redeemed under the following conditions:
- Pay as you go clients will not receive the benefits listed for Connect Kids clients, and will pay the standard charges for their appointments, as per current pricing list. Pay as you go clients will also not receive any of the benefits listed for a Connect Kids Plan client.
- Records of any benefits redeemed under the Pay as you go and Connect plan will be held on your client record.
- The subscription is available to those aged under 18.
- The price will still increase if the members 19th birthday falls within the 12-month minimum term.
- Benefits and offers are subject to appointments available in practice.
- Offers listed cannot be used in conjunction with any other offer or voucher, no alternative or cash exchange is available.
Free spare pair T&Cs:
- Includes single vision lenses in frame priced up to £39
- Upgrades ton lens type, frame and/or coatings are permitted and are chargeable.
- The free spare pair must be a replacement for the child’s main pair, nit a sunglass.
- Reglazes are not included in this offer. (A reglaze is where new lenses are inserted into old or existing frames).
- This offer is only available to customers under 18 who are Connect Kids members and can't be used in conjunction with any other offer.
- Free spare pairs are not eligible for replacement under the NHS Voucher scheme
- Myopia Management lenses are not included.
Connect
What is included in the Connect subscription:
Audiology benefits:
- Free appointments are available where an appointment is clinically necessary, including:
- Free annual hearing check
- Free annual tinnitus check
- Unlimited ear wax removal
- £120 discount on a purchase of new hearing aids
- 20% off hearing aid accessories
Optical benefits on glasses:
- Free, unlimited appointments are available where an appointment is clinically necessary, including:
- Free Eye Exam and Scan (either OCT or Optomap scan – depending on what technology is available in your local practice)
- Free emergency appointments
- 10% off spectacles and sunglasses. This excludes anything from our Complete Range. Not limited to Zeiss lenses.
- 10% off eye drops and cleaning products. Supplements are not included.
Optical benefits on contact lenses:
- Free contact lens appointments are available where an appointment is clinically necessary.
- 33% off Contact lenses included in the Bayfields product range.
- 33% off Contact lens solutions included in the Bayfields product range.
- Free delivery of contact lenses up to 12 times a year
- Free replacements for broken lenses: Up to 2 free daily or monthly reusable lenses to replace lost or damaged lenses. Rigid/Gas Permeable Lenses are excluded.
- 10 Pairs of free Daily Disposable lenses each year: Only applicable where daily disposable contact lenses are available in a suitable prescription for you.
Other terms and conditions also apply:
- You must be a registered client at Brooks & Wardman Opticians practice to be eligible for the Connect plan.
- 12-month minimum term. If the plan is cancelled within 12 months, the client will be liable for making payment equivalent to the 12-month minimum or the equivalent value of any benefits used, whichever is less.
- The equivalent value of Health and Wellbeing benefit taken in any 12-month period must not exceed the value of plan payments. In the event of cancellation, Brooks & Wardman Opticians reserve the right to recover any shortfall.
- The plan is available to those who set up monthly direct debit payments (one yearly payment will not be accepted). It is also available to those clients who were previously on the Brooks & Wardman payment plans.
- Contact Lenses cannot be supplied where an appointment is overdue. Payments may still be collected.
- Connect clients will be eligible for the entitlements detailed on their plan as soon as they’ve made their first payment.
- No refunds are available for eyecare, and services that have already been provided.
- All Connect benefits are redeemable only by the registered person who is signed up to the plan.
- Membership is valid until any cancellation of your direct debit payments or failure to collect payment.
- Connect benefits can be redeemed under the following conditions:
- Pay as you go clients will not receive the benefits listed for Connect clients, and will pay the standard charges for their appointments, as per their local branch’s current pricing list. Pay as you go clients will also not receive any of the benefits listed for a Connect Contact Lens Plan client.
- Records of any benefits redeemed under the Pay as you go and Connect plan will be held on your client record.
- The subscription is available to those aged 18 years and over.
- Benefits and offers are subject to appointments available in practice.
- Offers listed cannot be used in conjunction with any other offer or voucher, no alternative or cash exchange is available.
- 50% off Off Additional Spectacle Lenses:
-
- You'll need to choose ZEISS lenses for all pairs. Which is great news because they're excellent lenses. All other lenses are excluded.
- Reglazes are not included in this offer. (A reglaze is where new lenses are inserted into old or existing frames).
- Tints and light reactive treatments to a Zeiss lens are included in this promotion. Treatments to other lenses are not included.
- The lenses in all pairs must have the same prescription, so a distance lens and a distance lens. You cannot mix and match distance and near prescriptions within the offer. Only if the first pair is a varifocal, can you have either a distance or a near lens for any additional pairs.
- This offer is only available to customers over 16 and can't be used in conjunction with any other offer.
- Additional pairs must be purchased within 3 months of ordering the 1st pair.